Service Agreement

Effective June 29, 2026 · Agreement version 2026-06-29

This Service Agreement governs photography services provided by SO FLO FOTOS (“SO FLO FOTOS,” “we,” “us”) to the person purchasing or receiving those services (“Client”). A proposal, invoice, booking page, or written scope accepted by Client becomes part of this agreement.

1. Booking and payment

A session is reserved only after any stated retainer and required acceptance are received. Unless a written proposal says otherwise, a 50% retainer is due to reserve the date and the remaining balance is due before the session or delivery. Retainers compensate us for reserving time and turning away other work; they are non-refundable to the extent permitted by law. Taxes, permits, travel, rush work, additional coverage, products, and special edits may be charged separately when disclosed.

2. Cancellation, rescheduling, and weather

Client should request changes at least 72 hours before the scheduled start. We will make reasonable efforts to reschedule once, subject to availability. Late cancellation, repeated rescheduling, or failure to attend may result in loss of the retainer and a new booking fee. For unsafe weather, illness, equipment failure, venue restrictions, or another circumstance beyond reasonable control, our primary remedy is rescheduling; if we cannot perform, liability is limited to amounts Client paid for the affected service.

3. Client responsibilities

Client is responsible for timely arrival, accurate contact information, access to the location, permissions and permits, and obtaining authorization for minors or other participants. Client must disclose material safety, access, or timing constraints before the session. Delays caused by Client or the venue may reduce coverage without reducing the fee.

4. Creative approach and editing

Client has reviewed our portfolio and grants SO FLO FOTOS creative discretion over composition, lighting, posing, selection, and editing consistent with that style. We do not guarantee any particular image or exact recreation. Unedited captures and rejected images are not deliverables. Additional retouching beyond the package allowance may require an added fee.

5. Delivery and gallery access

Estimated delivery timing is an estimate, not a guarantee, unless expressly stated in writing. Digital files may be delivered through a private account gallery. Client is responsible for keeping account credentials secure and downloading and backing up delivered files before any stated gallery expiration. Please notify us promptly of missing or corrupted files.

6. Copyright and Client license

SO FLO FOTOS retains copyright in the photographs. After full payment, Client receives a non-exclusive, non-transferable license to download, print, and share delivered images for personal use. Commercial, editorial, advertising, resale, contest, or third-party business use requires written permission or a separate license. Client may not remove watermarks from previews, sell files, claim authorship, or apply edits that materially misrepresent our work.

7. Portfolio and likeness permissions are optional

This service agreement does not by itself authorize public use of Client’s likeness. Website-portfolio and social-media permissions are requested separately and may be declined without preventing gallery access or delivery. Client may change those optional preferences through the account or by contacting us, subject to uses already printed, published, or committed.

8. Products and third-party services

Prints, albums, payment processing, hosting, email, and other services may be fulfilled by third parties. Their production tolerances, shipping schedules, and terms may apply. Client should report damaged or incorrect physical products promptly and retain packaging while a claim is reviewed.

9. Liability and force majeure

To the fullest extent permitted by law, SO FLO FOTOS is not liable for indirect, incidental, special, or consequential loss. Our aggregate liability arising from a service is limited to the amount Client paid for that service. Neither party is responsible for delay or nonperformance caused by events beyond reasonable control, including severe weather, emergency, government action, venue closure, widespread outage, or serious illness.

10. General terms

This agreement and the accepted booking documents are the complete agreement for the service and replace prior discussions about the same subject. A change must be agreed in writing. If one provision is unenforceable, the remainder continues. Florida law governs, without regard to conflict-of-law rules. Before filing a claim, the parties agree to make a good-faith effort to resolve the matter informally.

11. Contact and changes

Questions may be sent to hello@soflofotos.com. We may update this agreement for future bookings. The version and effective date shown above identify the terms presented for acceptance.